A Smarter Way
to Modernize the
Patient Experience

Clinect’s multi-faceted platform is a one-stop-shop where practices’ can customize their strategies, benefiting patients throughout the entirety of their healthcare journey. Clinect's digital platform supports your practices’ check-in strategy, engages the patient at every step of their healthcare journey, increases office efficiency, saves time, drives outcomes, and has the ability to effortlessly promote and grow your online reputation. Let us show you how our technology is helping thousands of practices nationwide!

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Respected Groups Who Benefit from Clinect

Digital Patient
Intake Management
Made Simple

Specificity matters and every patient is unique, but so are the needs of every practice, specialty, department, and provider. Whether you are a health system, a multi-specialty practice or a single specialty practice, Clinect allows you to create a patient experience by collecting the appropriate information at the right time. Let us help you reach your goals!

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INCREASE PRODUCTIVITY

Main Features

Pre-Visit Registration & Intake

Clinect’s pre-registration and intake solution offers workflows for specific specialties and appointment types. Delivery options for pre-visit registration and intake include email and text. In-office registration options will also be available upon check-in for those patients who may not have time to take advantage of pre-registration and intake. Information such as demographics, clinical data and PROs baseline measures are captured and updated automatically within the patient’s chart. Alerts and messages will be triggered contingent upon the patient’s input.

Digital Check-In

Upon arrival, any form(s) not completed or partially completed prior to the appointment/visit can easily be handled at check-in. Options for in-office registration include sending patients a secure link via text to their cell phone or having patients use an in-house tablet to complete their intake forms. The information allocated to each patient will be contingent upon various factors such as the provider, procedure, and/or appointment type. These forms may include, but are not limited to, demographic information forms, custom consent forms, Patient Reported Outcomes (PROs) forms/surveys and medical history forms.

Payment Collection

Keep patient copays and current or past due balances top of mind as they are displayed at check-in to make payment collection easy for your patient service representatives.

Bi-Directional EHR Integrations

WITH PRO'S AND CLINICAL QUESTIONNAIRES

Clinect has a bi-directional integration for clinical outcomes utilizing PRO’s and clinical questionnaires. When patients fill out the appropriated forms in pre-registration and intake, the information gets “pushed back” into the specific fields within the EHR. Alerts and messages will be triggered contingent upon the patient’s input.

Patient Reported Outcomes (PROs)

Clinect’s platform engages the patient at every step of their healthcare journey. Collecting data and information prior to the appointment with pre-screeners and appropriated PRO forms to automatically reach the patient longitudinally post visit or post procedure.

PROs Ad Hoc Form Ordering

In a digital era where we can order labs, diagnostics, and other tests, why not allow providers and staff the ability to "order" PRO measures in real-time? With Clinect’s platform, now you can! Delivery options include text, email, or in-house tablet utilization.

Patient Satisfaction Surveys

with Online Reputation Management (ORM)

Patient satisfaction surveys are a perfect approach to get real patient feedback in real time. With Clinect, you are able to customize the patient satisfaction surveys by specific appointment type, provider, procedure, or specialty. Patient satisfaction surveys are sent via text and/or email in the patients’ preferred language, immediately following their visit. Custom alerts can be created and sent to staff members in real-time to mitigate issues before they are escalated or published on your social media platform(s).

Telehealth/Telemedicine

Expanding Access & Utilization of Patient Satisfaction Surveys

The Telehealth/Telemedicine (TH/TM) platforms have become increasingly popular since the outbreak of COVID-19. These platforms have been an alternative in clinical examinations for quite some time. Numerous healthcare professionals, as well as patients, are skeptical of the adoption of such practices. One of the main benefits of the Telehealth/Telemedicine platforms is it contributes to the reduction of a well-known public health barrier-access to healthcare. Lack of access to healthcare has been proven time and time again as a social disparity resulting in poor community health, especially in rural areas. The Telehealth/Telemedicine platforms allow healthcare providers and communities to target specific populations lacking such access-bridging the gap by providing health-related services electronically. As the numbers continue to increase and more virtual adoptions occur for Telehealth/Telemedicine platforms, patient satisfaction remains extremely important. Patients are already skeptical of the digital experience. Be sure to set yourself up for success when implementing a Telehealth/Telemedicine platform by getting real feedback in real time through Clinect patient satisfaction surveys.

Incident/Complaint Management

AND PEER REVIEW

Clinect’s Incident Management Tool allows hospitals and medical practices to offer a system-wide, consistent approach to the creation, tracking and documentation of everyday issues in a user-friendly, electronic, reportable, and HIPAA secured way. So, what exactly does that mean? Let Clinect digitize your practice by adding some logic, and securing your documentation of complaints/grievances, HIPAA violations, accidents/incidents, employee injuries, patient injuries, or peer reviews. We can even digitize your current registration paper forms to reduce paper usage, which is a win for the Earth.

Customer Success by the Numbers

Streamline the Intake Process

of patient’s complete their pre-registration/registration forms prior to their visit when given the opportunity.

Create a Better Patient Experience

per patient can be saved with streamlining the intake process.

Stay on Top of CAHPS

per patient can be saved with streamlining the intake process.

Smarter Not Harder

Increase your practices’ efficiency by 70%!