Clinect Healthcare Blog

Patient Satisfaction as a  Culture

Posted by Brian Schmitz on Nov 13, 2017 6:15:00 AM

Improving patient satisfaction is something that many doctors and practice owners try to dedicate their time to. After all, when past and current patients have nothing but good things to say about their experience with you and your company, new prospective patients are more likely to bring their business to your office.

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Topics: UX, healthcare, patient care, patient experience, medical, PX

Seeing Your Medical Practice from the Outside

Posted by Brian Schmitz on Nov 8, 2017 3:45:00 PM

Once you’ve established a way to ensure that your patient satisfaction levels achieve the goals you set for yourself and your office, you can focus on different ways to maintain those achievements.

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Topics: cleanliness, medical, healthcare, sanitation

Clinect: Using Technology to Improve the PX

Posted by Brian Schmitz on Nov 6, 2017 6:00:00 AM

For medical professionals who wish to improve their business’ patient experience (PX), there is a company that offers innovative and constructive options to do so.

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Topics: patient experience, patient care, healthcare, medical

Cleanliness is the Key to Medical Success

Posted by Brian Schmitz on Nov 2, 2017 7:30:00 AM

When visiting a public facility, specifically medical facilities, there is a certain level of cleanliness and order that is expected and should be presented to patrons.

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Topics: cleanliness, sanitation, healthcare, medical

The Patient Experience - Told by William Hurt

Posted by Brian Schmitz on Oct 30, 2017 7:00:00 AM

Jack McKee: "There's a danger with feeling too strongly about your patients, a danger with becoming too involved." - played by William Hurt in The Doctor (1991)

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Topics: UX, patient care, patient experience, healthcare, medical

Learning from Your Staff

Posted by Brian Schmitz on Oct 26, 2017 1:19:30 AM

Your employees can be a fantastic source of information on how to improve your business and the way it is presented to patients. In most cases, nurses and other medical staff spend a bit more time with the patients and have a better chance of engaging in small talk and learning more about them than the doctors do.

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Topics: UX, healthcare, medical, patient experience, patient care

A Great Article: Five shifts healthcare organizations need to make to be more consumer-centric

Posted by Brian Schmitz on Sep 20, 2017 8:19:48 PM

There is a lot of noise out there about the things that we need to do to make our helathcare system better. This article hits on the most important ones from our perspective at Clinect.

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Topics: UX, patient care, medical, healthcare, patient experience